Return and Cancellation Policy for Zephyr Couture

Last Updated: 30.05.2025

At Zephyr Couture, we prioritize customer satisfaction. However, to ensure a fair and smooth experience for both parties, the following return policies are in place:


🔁 1. Return Due to Dislike / Personal Reason:

If you receive the correct product but simply do not like it for any personal reason, you may return it under the following conditions:

You must cover the delivery (courier) charge.

The product must be returned in unused, unworn, and original condition.

The return request must be made within 24 hours of receiving the item.


🚚 2. Wrong / Incorrect Product Delivered:

If we mistakenly send you the wrong product:

You will not have to pay any delivery charges for returning the item.

We will arrange for the return and redelivery at our own cost.

Please inform us immediately upon delivery with photo proof, so we can resolve the issue promptly.


❌ 3. Order Cancellation Policy:

If you wish to cancel your order after placing it, you must inform us immediately via Messenger or WhatsApp.

Delays in informing us may lead to the order being processed, in which case it cannot be canceled.

Once the product has been dispatched, the standard return policy will apply.


⚠️ 4. Important Notes:

We reserve the right to decline return requests that do not follow our policy guidelines.

By placing an order, you agree to follow our return and cancellation policies.

☎️ 5. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: [email protected]
📞 Phone: 09638-753252


📩 For any assistance, feel free to reach out via Messenger or WhatsApp.
Thank you for understanding and supporting Zephyr Couture.